We are here to assist you with any questions regarding our jewelry collections, your order, or general inquiries.

1. Get In Touch

For the fastest response, please reach out to us via email. We aim to reply to all inquiries within 24–48 hours.

Email Support: support@swaythread.store

2. Our Location

You are also welcome to reach us by mail at our studio headquarters.

Address:  405 Dumont Ave 2S, Brooklyn, NY 11212 United States

Hours of Operation

Our team is available to assist you during the following times:

• Monday – Friday: 9:00 AM – 6:00 PM (EST)

• Saturday – Sunday: Closed